Sequium Asset Solutions, LLC

Job 168673 - Bilingual Call Center Manager
Marietta, GA

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Job Details

Location: Marietta, GA
Employment Type: Full-Time
Salary: Competitive

Job Description

Sequium Asset Solutions, a leader in the Call Center industry, is seeking a Bilingual Call Center Manager for our Marietta location.  Responsibilities include but are not limited to:

Monitoring and driving the collection floor, as well as deliver collector training, monitoring of supervisors and implementing company policies and procedures. Resolves problems and makes recommendations for improving account handling processes.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Management and supervision of an assigned collection group
  • Leadership of their individual assigned collection group
  • Proficiency in the art of collecting money
  • Responsible for the continued training and teaching of their individual staff‘s negotiation, tasking, and talk off skills
  • Responsible in for all administrative tasks as needed for group
  • Responsible to aid their Director of Operations in enforcing company policies
  • Responsible in presenting a professional demeanor and attitude at all time to the collection staff

 

We offer:  Paid Training, competitive salary with monthly bonus opportunity, PTO, medical, dental, vision, 401k. EOE   M/F/V/D  b/g check, drug screening req. 

 

Sequium, Paying For Performance

Requirements

  • Employee must possess exceptional leadership, mentoring and communication skills
  • Experience in interviewing potential candidates
  • Must be competitive and goal driven
  • Must be detail orientated
  • Must have strong analytical skills and diligent with assigned tasks
  • Must be technology literate, computer skills are necessary
  • Must be prompt
  • Must be self confident, motivating, and disciplined
  • Bilingual with excellent verbal & communication skills required in both English & Spanish

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